Your privacy

 

Fresh and Green Sydney Pty Ltd (Fresh and Green) respects the Guidelines suggested by the Australian Direct Marketing Association, in it's Code of Practice for Consumer Protection in ecommerce. We also abide by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). This policy is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit.

 

In line with those guidelines, Fresh and Green would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the obvious exception of third party business partners such as the Domain Name Registries.

 

 

Information collected by Fresh and Green Sydney Pty Ltd

 

 

Your contact information, including:

  • named individuals
  • telephone number/s
  • fax numbers and email addresses
  • Information about what services you have ordered
  • Information about what services you have enquired
  • Your interest in receiving email newsletters
  • Correspondence between you and Fresh and Green
  • A customer relationship management system in which details of conversations might be written by employees
  • Encrypted credit card details
  • Your accesses to our websites

 

What Fresh and Green Sydney Pty Ltd does with your information

 

Email communications

 

As a customer of Fresh and Green you will receive occasional email communications from Fresh and Green that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail. If you have any questions about our privacy policy, please feel free to contact us.

  • We do not make your personal information available to third parties, with the obvious exception of third party business partners such as the domain name registries.
  • We do provide aggregate data to third parties
  • We will contact relevant people to communicate billing and technical issues
  • We store website data and email queued on our servers, only for use as back-up data should it be required
  • We may customise our email newsletters and communications to reflect your interest in a particular service
  • We access historic correspondence and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on Fresh and Green.
  • We do store credit card details or personal financial details
  • We monitor and store your online requests for webpage’s and services for research and to keep a history of your transactions with the business (this might include recording the fact you set up and deleted an email account, or took a trial in one of our services, etc)







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